Submit complains about Ryanair to European Authority

I want to start by saying I'm not sure this is the right community, if off-topic please remove it.

I recently took a Rayanir flight from Germany, I always always remember to check-in the day before but this time I was very busy and slipped through my head.

I said, well no big deal, I'm going to the desk and just check in there (no luggage, just me and my backpack) like always.

Nope. So, apparently now Ryanair charges you **55 EURO** to check in at the airport if you forgot to check in for free the day before.

Is there an European aviation authority/office I can submit my complains to? I want to talk to the manager, yes.

Comments

u/dan00@lemm.ee · 2 points

Thank you I will try.

u/i_am_not_a_robot@feddit.uk · 9 points

Ryanair are awful. I'd rather pay a bit more and not have to put up with their nonsense. They are the lowest of the low.

u/ztwhixsemhwldvka@lemmy.world · 6 points

Fuck Ryanair

u/philpo@feddit.org · 6 points

Sadly that is completely legal.

u/Cassa@lemmy.blahaj.zone · 6 points

If you find where to complain; then share cus Wiz air is a union busting company that should burn and crash.

u/drspod@lemmy.ml · 5 points

This has been their policy for many many years. It sucks and I won't even fly Ryanair again, but they do advertise that this is the policy quite clearly.

u/Hotznplotzn@lemmy.sdf.org · 3 points

The only thing I can think of is the European Consumer Center (here is the German branch's Airline Complaints Form for all the airlines, here the French version, I don't know where you live but I guess the forms are the same anyway).

You may also contact your country's consumer protection agency or something.